FAQs

Please don’t hesitate to call us if you have a question.

Do I need a referral to book an appointment?

You don’t need a referral to see us in most cases.

We do however require referrals for:

  • Department of Veterans’ Affairs (DVA)
  • Medicare (Enhanced Primary Care plan)
  • WorkCover

Can I claim a rebate at your clinic?

Yes.

We have HICAPS and Medicare direct pay facilities for our clients.

Will my private health insurance cover podiatry costs?

Yes.

Private health insurance does cover podiatry.  Levels of cover vary from each health fund and on the type of cover you may have.

Do you see patients with Medicare (Enhanced Primary Care plan)?

Yes.

Eligible patients can use up to five Medicare claims towards the cost of a podiatry appointment.

Do you see NDIS clients?

Yes.

We see all self and plan-managed NDIS clients.

Will you work with my other health professionals?

Yes.

We take a collaborative approach to healthcare. We believe in working with your doctor, surgeon and other allied health practitioners to give you the best possible outcomes.

What should I bring to my appointment?

Please bring any relevant footwear, as well as any relevant scans or reports you may have from other health professionals.

We also recommend wearing comfortable, loose-fitting clothing.

If you have private health cover, please remember to bring your private health insurance card.

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